Refunds and Cancellation
A seven-day refund period for your first Pro subscription payment.
Your first subscription payment
If Pro is not right for you, request a full refund within 7 days of your first subscription payment. This applies to both monthly and annual plans. The first-payment refund period begins when Stripe records that payment as successful.
How to request a refund
Email [email protected] from your checkout email, with your receipt reference and a short description of the request. Do not include your card number. We may ask for information needed to locate the payment and confirm ownership. Approved refunds are returned to the original payment method; your bank or payment provider determines when they appear.
Renewals and billing problems
Renewal payments are generally non-refundable. Contact us about duplicate or incorrect charges, or a paid feature that we cannot deliver, so we can investigate and provide an appropriate remedy. This policy does not limit refunds or other rights required by applicable law.
Stopping future payments
Use Manage subscription on the pricing page to cancel before your next renewal. Cancellation stops future renewals and leaves access available until the paid period ends. An approved full refund ends the refunded paid access and stops renewal. Closing the browser or clearing cookies does not cancel a subscription.
Contact
For questions about this policy, email [email protected]. Never send your card number or password.